Table 3

Patient satisfaction questionnaire responses

QuestionNumber of times selected
Strongly agree (1)Agree (2)Neither agree nor disagree (3)Disagree (4)Strongly disagree (5)
1. Getting an appointment for the GP-based orthopaedic clinic at a convenient time was easy?91
2. The doctor did enough tests to find out what was wrong with me?811
3. I have absolute faith and confidence in the doctor at the GP-based orthopaedic clinic?91
4. The doctor at the GP-based orthopaedic clinic did not tell me enough about the treatment?19
5. The doctor at the GP-based orthopaedic clinic fully explained how the illness and treatment would affect my future health?64
6. Appointments are easy to make whenever I need them at the GP-based orthopaedic clinic?64
7. I felt perfectly satisfied with the way I was treated at the surgery when I attended the GP-based orthopaedic clinic?91
8. The doctor showed a genuine interest in my problems at the GP-based orthopaedic clinic?91
9. The doctor always puts me at ease at the GP-based orthopaedic clinic?91
10. My general experience at the GP-based orthopaedic clinic was very good?91
11. My experience at the GP-based orthopaedic clinic was generally better than if I had been referred to hospital for an orthopaedic outpatient review?91

  • *Previously published (6).

  • GP, general practitioner.